A confirmation email and invoice/receipt will be sent to the delegate within 48 hours of receipt of the completed registration form. Please ensure this confirmation is checked for accuracy.
All Smart Brain Thinking events* will proceed only if a minimum number of registrations are confirmed 7 working days from the event commencement date.
Confirmation emails of the event being cancelled or not proceeding will be sent to all registered attendees a minimum of 5 working days from event/event commencement date.
In the case of Smart Brain Thinking cancelling an event, registrants will be able to transfer to another Smart Brain Thinking event of similar value, or, in such cases, receive a full refund if unable to attend an alternative event.
Smart Brain Thinking will not be responsible for any payments/losses incurred due to the cancellation of any Smart Brain Thinking event.
Smart Brain Thinking is not responsible for any travel, accommodation or ancillary charges incurred by the registrant as a result of attending this event.
A substitute delegate is allowable by notifying Smart Brain Thinking via email, using the Smart Brain Thinking Contact Page or replying to any email sent to a registrant from Smart Brain Thinking, no less than 1 working days prior to the event.
Cancellations made by the registrant not less than 7 working days from commencement of the event will be able to transfer to an alternative Smart Brain Thinking event.
Cancellation or non-attendance by the registrant at the substitute event will see the full event fee applied with no refund.
Cancellations by the registrant made more than 20 working days from the event commencement date will receive a 100% refund unless transferring to another Smart Brain Thinking event.
Cancellations by the registrant made on or after 20 working days but greater than 7 working days from the event commencement date will receive a 50% refund rate applied unless transferring to another Smart Brain Thinking event.
Cancellations by the registrant made on or less than 7 working days from the event commencement date or non-attendance at the event will see the full course rate applied with no refund. Refund variations may be considered where exceptional circumstances apply.
Events* refers to any workshop, conference, seminar, function or similar organised by Smart Brain Thinking